Shipping & Returns

Returns: Satisfaction Guarantee - Limited Warranty

If you are not completly satisfied, for any reason, with your new UltraTouch toilet seat, just return it with proof of purchase to the original place of purchase. If unable to return this product to the original place of purchase, Hogue, Inc. will refund your purchase price. Product must be returned to Hogue, Inc. within 90 days with proof of purchase.

This product is warranted against defects in material and workmanship for a period of one year from the date of purchase. If this product is defective, you will be given a replacement product of equal value.

Expenses for removal, replacement and shipping are not covered. Except for the above, no other warranties are given, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.


Ground and Priority Mail Shipping

We process and ship orders during business hours, Monday through Friday. The shipping method you select determines how quickly you will receive your order after it has been shipped. UPS Ground orders typically take 4 to 5 days to reach customers in the Eastern US. Priority Mail shipments typically take 3 to 5 days to most locations.

Expedited Shipping

When you choose next day or 2-day shipping, and place your order before 2 p.m. (Pacific Time) Monday through Friday, your package will be shipped the same day. Orders placed after 2 p.m. will be shipped the next business day.